![]() ![]() ![]() If someone solved your problem, don't just dip out. And be constructive when giving advice or correcting someone. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. Ask for help, and we will try to do our best to help you. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. You can ask for as much help as you want, but we don't make the changes at Wacom. We can all get frustrated sometimes, even at Wacom. And include exact tablet/cintiq models, instead of just saying "Wacom tablet". If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.įor product recommendations, please flair it as "Purchase Advise". Not engaging with the community will cause removal. Start your art post with a question, ask for critique, tell us what you struggled with, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".įirst, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art. Use Flair to mark the title of your posts appropriately. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!" Just saying, "what do I do?", (and anything similar) is not a good title. Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using. You will will proceed to the Wacom Support page in your browser.DARK MODE NORMAL THEME Home hot new top RulesĪll posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions.After you have the information Wacom Support requires for debugging, switch the Driver logging button back to "Off".Īccess Wacom Support to view FAQs, online tutorials, and contact Wacom Support.You can optionally select Package log files if you need the files compressed to send to Wacom.In the Troubleshooting section, switch the Driver logging button to "On".Enabling driver logging can assist Wacom Support when diagnosing issues. Refer to the topics under Wacom Support in this User Help's Table of Contents for more detailed information on how to diagnose common problems using the Diagnostic data.ĭriver logging is turned off by default.Click the down-arrow next to Diagnostics in the Advanced settings sidebar.In the main content area, click Advanced.Select your device in the Devices sidebar.Running diagnostics provides an overview of the status of your driver, device, touch (if applicable), and pen. After the driver check is complete, you can restart the driver, reset the driver settings, contact Wacom Support, or click Done.Scroll down to Troubleshooting options and click Driver check.Click the Global settings icon in the navigation bar. ![]() Topics on this pageĬhecking the driver checks the driver functions and conducts simple troubleshooting, allowing you to restart the driver, reset your device to its default settings, or contact Wacom Support. In Wacom Center you can check driver functions, view diagnostic data, enable driver logging to assist Wacom Support with troubleshooting, and access the Wacom Support site. ![]()
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